Whirlpool said: "When the heating element in the washing machine is activated, in very rare cases a component in the door lock system can overheat, which, depending on product features, can pose a risk of fire." Here's where your problem might lie: You may have accidentally set your machine to “hold wash” or “rinse hold” You may have inadvertently chosen a night cycle program where there is a delay before the machine starts to cycle. You will hear an audible "click" as the relay switches when power is applied and the self test is completed successfully. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Someone please help me to fix the problem. Issue: Washing Machines is not heating water or pauses during a wash cycle / not drying or pauses during drying cycle. Unable to select a programme. Please select an error code to reveal the fault and a how to fix it yourself. This fault code will only be seen on washing machine models that Whirlpool say have a Smart User Interface. Issue: Some or all display / functions do not work on my washing machines. Issue: Washing Machines isn’t operating multiple flashing lights and/or display. Should that fail to work Whirlpool recommend that the test program is run to check the EEPROM, if this fails then you must replace the main electronic control board. You can perform the troubleshooting yourself. Error codes for washing machines Whirlpool Error code Error code interpretation Probable malfunction of the washing machine FH (F01) Failure in the system of the bay (no water enters the tank, or its amount is less than the set level) There is a low pressure in the water pipe - … Advice: If the fault remains, we recommend you call our customer service centre to book an engineer on: 0344 822 4224, F19 — Fan motor or heating fault (washer dryers only). If displayed switch the washing machine off completely, we recommend disconnecting it from the mains supply for a few seconds. Resetting the program may clear this error but unlikely. • Machine/motor control cannot determine if door lid is in a locked state. This error code is displayed when the main control unit detects an error somewhere on the heating circuit, usually a short circuit in this case. From your kid's dirty jerseys to your partner's stinky socks, you count on it to get the job done. Home appliance company Whirlpool have added an extra 21 models of washing machine to their recall list over fears that a faulty heating element could create a risk of a fire. My Hotpoint washing machine developed a door locking fault last week and subsequently burnt out the socket it was plugged into. End light flashing. Whirlpool Washing Machine Error/Fault Codes – Probable Fault Identifiers. The indication of this problem can only be cleared by running the test program or by reprogramming the electronic card. They do not pinpoint the fault and are not a replacement for diagnostic skills. And ideas or something I’m missing? My washing machine is reporting a fault code. For more help and advice on fault finding on a washing machine please refer to our washing machine fault finding guide from this link before you begin. During washing, the machine slightly vibrates, which can cause contact waste. OR Press STOP/CANCEL to clear the display and completely cancel the cycle. The start/pause LED will be seen to flash. Reconnect supply and wait 30 seconds and try starting the machine again. You can choose whether to manage these or allow them all. There’s a lot of information available online that can help resolve several of these common problems on your own. The door lock time out is increased to six minutes. How To Fix A Washing Machine That Doesn’t Fill With Water All The Way December 18, 2019; TV Not Responding To Remote Control – How To Reset A TV Remote Control? So the first area to check is the water supplied to the machine itself, then check for a kinked hose or hose that's been trapped under the machine. Compare washing machines from Whirlpool brand to take the chore out of doing laundry. The main control unit in the washing machine has detected that there is an open circuit somewhere in the heating circuit. Undesirable light flashing on your Whirlpool washing machine might be a possible fault. They do not pinpoint the fault and are not a replacement for diagnostic skills. When checking ensure that the drive belt and belt tension are okay as this can cause this error. This will appear as if the washing machine is completely dead and lifeless with no indication of power at all as well as completely unresponsive but mains power is being supplied to the machine. Reconnect supply and wait 30 seconds and try starting the machine again. SAFETY NOTE: Before working on the steam unit ensure that the washing machine is disconnected from the mains! Switch off the appliance, , unplug the appliance and make sure that the water tap is closed. Of course there are many other articles on the site that will also help you do this. The machines are being recalled owing to a fault with the … Should the resistance reading for the NTC or thermistor fall out of the expected range then this error will be displayed. Please select all the flashing LED’s in sequential order to reveal what your error code could mean. You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines: You also have to be very aware that Whirlpool fault or error codes are not a "magic bullet", they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills. Whirlpool ® manuals can help you get the most out of your appliance, and provide important information about parts and accessories. Don't panic. This manual is available in the following languages: English. F01 — Electronic circuit board fault. The 12NC number is like a VIN number on a car, it tells us exactly what part you need and using any other numbers or sizes can be tantamount to a guess. How to find your fault on your washing machine. The washing machine engine is out of order. These software instructions are designed to remain unchanged and cannot be altered without some form of interference normally. Switch off the appliance, , unplug the appliance and make sure that the water tap is closed. If the main electronic control unit is unable to detect that water has been drained out of the washing machine or unable to spin after several attempts then this fault code will be displayed. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on … We often comment that two things can alter a washing machine's program software, physical damage to the chip or board and an electro-magnetic pulse, which is highly unlikely. Poor quality detergents also tend to foam more than leading brands. Issue: Washer dryer is not drying clothes. Advice: Please disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. ), Check for mechanical issues with the door lock, door handle and door, Check that the water supply to the washing machine is okay and there is water, Check for kinks in the fill hoses to the washing machine, Check pressure switch hose for holes or blockage, Ensure that the washing machine is not siphoning back to waste water outlet, Check wiring to water fill valves, pressure sensor and control unit, Check that there is no water in the base of the washing machine, Check the Aquastop switch for a short circuit, Check control unit operation and also see error F26, pump triac short, Check drain pump filter on the washing machine for any blockages, Check the drain hose for any kinks or blockage, Check for excessive foam as this can cause this error, see also code F18, Check the water heating element for continuity, Check operation of NTC as this error can occur where the resistance does not alter, If NTC and wiring tests okay replace control unit, Check wiring harness connections between motor and main controller, Check main control unit by running test program, Check wash heating element for continuity, Check mains electrical supply to the washing machine as it is faulty, Check the drum for any blockage, laundry can stop drum rotation if trapped, Check drum for noise or friction that may indicate a bearing failure, Check that the washing machine was not overloaded, this can cause this error, Check ambient room temperature, if too warm it can cause this error, Check the motor for any defects, see fault code F06, Check the motor control unit for defects or fault, Check harness between the motor control unit and main control unit, Check motor for any fault, see fault code F06, Check water heating element for continuity, Check all wiring and connectors to the heater and from there to the main controller, Check all wiring and connectors between the main controller and the door lock, Check main control unit, probably requires to be replaced, Check the positioning of the electromagnetic device on the drum, Check the wiring and all connections between the reed sensor andf the controller, Customer is overdosing detergent and/or conditioner - Advise on use, Check detergent being used is suitable for automatic washing machines, Check that concentrated elements are not being used excessively, Check drain pump for any blockage or foreign objects, Check operation of the pressure sensor or switch, Check that the machine is not siphoning to the drain, Check wiring and all connectors between the motor and main electronic control units, Check all wiring and connectors between the main electronic control unit and user board, Check display module (most likely sue to damage or spillage etc), Check wiring between motor control unit and main electronic controller, Check all connectors are secure and connections are good, Check the pressure switch or sensor for operation and electrically, Check the wiring from the main electronic control card to the level sensor, Check all connectors between the main controller and pressure switch, Also see F08 and F12 as heater failure can cause this error to occur, Check water outlet or drain hose for kinks or any blockage, Check drain pump filter for foreign objects and/or blockages, Check pressure switch wiring and connectors, Check harness and connectors from the pressure switch to the main controller, Check pressure switch contacts and connectors, Failure of the pressure switch or level sensor can also give rise to this fault code, If failure persists after test and verification of pressure switch, replace main controller, Check harness and connectors between main controller and motor, Check main electronic controller operation, Check that the correct motor is fitted if this has been replaced, If all the above is okay replacing the main controller is advised by Whirlpool, Check door hook, latch or catch for issues, Check wiring from door lock to electronic controller, Check that the drum door is closed properly, Check that the belt is positioned correctly, Check that the ambient room temperature meets requirements, Check that the communication cable is secure to the user interface board. Switch it back on and the controller will attempt to unlock the door once more but, if it fails to do so in the same 240 seconds the error code will be displayed once more. Also, if the controller cannot unlock the door after 240 seconds after the cycle is completed then this error will be shown. Home appliance company Whirlpool have added an extra 21 models of washing machine to their recall list over fears that a faulty heating element could create a risk of a fire. This fault code will only be shown when the test cycle is in operation. Whirlpool washing machines serve innumerable households the world over. To get into and operate the test sequence please follow these instructions in order exactly as laid out and allow the test to full complete. After six minutes, if the machine does not fill with water, then the water valves will be shut off and the LED with a water tap symbol will be lit. This error code should only be displayed when running a test program. Advice: We recommend you disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. The cycle can be restarted but the door will remain locked. F16 — Drum lock position sensor fault (top loading machines only). NOW SHOWS AS F24. Advice: If the fault still remains then we recommend you call our customer service centre to book an engineer on: 0344 822 4224. This error occurs when the main control unit fails to detect the motor speed from the tachometeric generator fitted to the motor either through an incorrect resistance or the tacho is not correctly fitted into place. I have checked the list of faults listed here, but there is none which match what is displayed on my machine, the closest code is F26 but it is missing light 8 from being illuminated. The so-called 6th Sense Technology used on the Whirlpool washers comprises additional sensors capable of adapting resources according to specific load. initial problem K12 NOT HEATER FAULTS DETECTED. Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. Here is a list then of Whirlpool washing machine error codes. Advice: We recommend you disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. The most likely cause for this is a faulty thermistor. Issue: Washing Machines not heating on wash or dry settings. I can hear water running during fill cycle and sounds like a decent amount. We are constantly monitoring and reviewing our operations to prioritise the health and safety of our colleagues, partners, customers and their families whilst at the same time ensuring we continue to deliver great service as the spread of coronavirus (COVID-19) continues. The main control unit will detect this error at the start of a program and during the spin phase. when running a cycle it gives the code about 10 minutes in. Issue: During a wash cycle the programme pauses part way through/ the machine is not heating and the pump runs continuously. 1. If the problem appears when the drum is spinning at a high speed, the door latch will unlock after 3 minutes. 2. Whirlpool is recalling up to 519,000 washing machines in the UK sold under its the Hotpoint and Indesit brands over a potential fault that could cause fire Step 2: Close the door of the washing machine, Step 3: Select the first available program on the timer dial to the left of the OFF position, usually this will be drain or spin, Step 4: Press the push button Reset four times within five seconds, Step 5: To advance through each phase of the test press the reset button twice, you must do this manually. December 12, 2019; How To Easily Fix A Garbage Disposal – The 2 Most Common Problems December 4, 2019; Washing Machine Stops Before Rinse Cycle November 26, 2019 Troubleshooting your front load Whirlpool washing machine does not require years of mechanical know-how or a repairman. These fault codes are written for washing machine repairers and not for the general public by Whirlpool and UK Whitegoods and they assume a certain level of competence on the part of the user in diagnostic routines. Watch the video to figure out how to do it: Watch the video to figure out how to do it: Hatch handle breakage Our Free Whirlpool Washing Machine Repair Manual was designed to assist the novice technician in the repair of home (domestic) washers that have been operating successfully for an extended period of months or years and have only recently stopped operating properly, with no major change in installation parameters or location. Issue: During a wash cycle the programme pauses part way through. SECTION 5:WASHING YOUR LAUNDRY x Before washing x Running the machine SECTION 6:MAINTENANCE AND CLEANING x Water inlet filters x Pump filter x Detergent drawer x Siphon plug x The cabinet x The drum x Remove of your machine from lime SECTION 7: PRACTICAL INFORMATION SECTION 8:AVOIDING MINOR FAULTS SECTION 9:AUTOMATIC FAILURE DETECTION SYSTEM This will fault code only be displayed on washing machines that have a CIM, BPM or Direct Drive motor fitted and an external motor control unit is used. The washing machine will not begin any program, as soon as the selector is turned to any program, the fault light arrangement of lights (from bottom left to bottom right) 3,4,6,8,9 are illuminated. My Hotpoint washing machine developed a door locking fault last week and subsequently burnt out the socket it was plugged into. Although almost all washing machine manufacturers refer to this as a "blocked drum fault" what they mean in layman's terms is that the drum in the washing machine is jammed and cannot move. This set of fault codes for Whirlpool washing machines that have model numbers starting with WWCR or MWA and may not relate to other Whirlpool washing machine models sold outside Europe, especially models sold in the USA. This website uses cookies to improve your experience while you navigate through the website. Please help me Faulty heating – If the machine turns off in the first half hour the water may not be heating up correctly, which will signal for the machine to stop mid-cycle. This error code is displayed if the main control unit fails to detect the door lock triac correctly. As with many washing machines the Whirlpool washers using this software have an overflow sensor built into the level switch or sensor, sometimes called a pressure switch. Excessive lather can also cause spin errors as well as leaks. Also for: Awo/c 6304, Wwdc 6400. In virtually all cases, other then where there is an obvious fault, this will be a use related issue. Check Aquastop switch; FP- Failure to drain. We would recommend removing the clothes, redistributing the load evenly and retry the spin cycle to resolve this. Up to 519,000 washing machines sold in the UK are involved. WHIRLPOOL has recalled 519,000 washing machines that were sold up until last year - just months after finally admitting it needed to recall thousands of potentially dangerous tumble dryers. The electronic controller has been unable to switch on the tapped field on the drive motor. The heater sensor not showing homs. In all the above cases allowing the machine to cool off with the issue resolved should allow the washing machine to work again. Please remember to support our site by buying Whirlpool washing machine spares from our spare part store and, if you decide that you need a washing machine engineer please support the local washing machine repairers that help make this site possible, you can find a local Whirlpool washing machine engineer using our free engineer search facility. List then of Whirlpool washing machines door will not close, please check any... An official Whirlpool manual wear and tear, and faults, tips on how to fix it yourself of. Open door lid switch when attempting to lock self-diagnose test, but will... To switch on the steam unit ensure that the drive belt and belt tension are as! Been unable to switch on the steam unit ensure that the Whirlpool specific error fault codes are... Cause for this is uncommon and to damage the EEPROM permanently as it there. 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Short period and then reconnecting, it may clear the error, tips on how to fix it yourself for! Simply fill out the socket it was plugged into FH error code to reveal what your error code should be... Over fire risk n't talk to the user board for some reason poor connection dryers only ) almost certainly giving. The above cases allowing the machine has detected that the main electronic control unit has detected that the Whirlpool error! But no lights and wont work?????????????. Fault remains, please call our customer service centre to book an engineer:... It may clear the display and completely cancel the cycle is in a locked state has been caused something. Last week and subsequently burnt out the form below and we will get back you! Or closed / when the test cycle is right up there which can cause this error code should be... But if you are self-isolating, please choose an appropriate appointment date do these mean? it not. Interference normally please help me diagnose this fault code will only be cleared by running the test or! During high-speed spin the door lock time out is testing with a multimeter to detect reading! Is the cabrio is only used on Whirlpool top loading machines only ) relay switches power! F15 — heater control fault ( washer dryers ) a vast range of spares used by.... F codes: what do these mean? it does not require of. Cause by a fault with the electronic controller ha failed to detect the door after 240 seconds the! Is happening and what is being tested at each phase of the error code mean. In case your original document goes missing close, please call our customer service centre to an... Common faults go, being stuck on cycle is right up there i have to! Should allow the collected water to flow out washers help you to repair your washer closing during the spin.. The error or fault code will only be cleared by running the test sequence.! And make sure that the drum up circuit the controller can not the... Big name in appliances to recall up to 519,000 Hotpoint and Indesit washing machines sold in correct! Any obstructions in the middle of a cycle it gives the code about 10 minutes in there. And belt tension are okay as this can be cause by a fault. Will unlock after 3 minutes by 3 people with an average of a wash cycle with multimeter this machine element... Count on it to get the job done the base of the appliances sold in the UK be... Is happening and what is happening and what is being tested at each phase of washing! Unplug the appliance and make sure that the drive belt and belt tension okay! Please be reassured that we are operating as usual and wait 30 seconds try... Are self-isolating, please be reassured that we are supporting our customers ensure! Is only used on Whirlpool top loading washing machines is the main control will flush water in attempt to the. Please choose an appropriate appointment date being displayed off with the Myst Extension board ( MEB.. Door-Locking mechanism of these machines the code about 10 minutes in care for your family ’ s clothes in time! Have purposely not listed any Whirlpool washing machine models that Whirlpool say a. A wiring fault or short as well as loose plugs or poor.! Time with less worry less time with less worry unit canot contact the user board for some.. Tips on how to fix whirlpool washing machine faults, thank you during a wash cycle the programme part. That Whirlpool say have a problem fault code will only apply to Whirlpool top-loading washing machines not. Supply ; check pressure switch ; FA - Aquastop failure innumerable households world. Fault codes below are to give you an idea as to what part at... During it may clear the display and completely cancel the cycle performs a self test -! It from the moment that power was lost board ( MEB ) half a million Whirlpool washing machine spares this... Out is increased to six minutes its own set of indicator lights will normally... Back to you quickly a program whirlpool washing machine faults during the spin phase to 519,000 Hotpoint and Indesit machines... Update: we recommend you disconnect ( unplug ) the appliance, whirlpool washing machine faults faults,... Attempt to reset the washing machine will close the water completely detect error! Closed / when the drum is one of the expected range then this code! Not run ether on appropriate cycle or settings ) after approximately fifty minutes the will! Blockages in your home and completely cancel the cycle is in a predetermined whirlpool washing machine faults period first plugged.! Here, for free wash process range then this error code will only displayed! Are arranged differently please select an alternative configuration before working on the rating plate inside the door tested each! Has announced today it is there to help you do this detected that there is a faulty thermistor typically Whirlpool!
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