Test the display function by connecting your laptop to a perfectly working monitor. My ASUS laptop UX501VW had the screen turn gray with lines and the computer would stop working. You can fix the Dell laptop black screen Windows 10 issue with the following methods. Computer screen goes black after Windows - Forum - Monitor Dell laptop Inspiron 15 5000 series is showing black screen - Forum - Laptop And if the process is not working properly, then you will end up with Dell XPS black screen problem. Another factor that triggers the ‘Dell laptop screen goes black but still running‘ issue can be malware in your laptop. If you encounter any issue when using MiniTool Partition Wizard, send us an email via [email protected]. It could be the windows updates installing in the startup. I used a weird method to get it to start up so I know the Laptop monitor is working fine, but whenever I shut down or close lid it goes back to black screen. You can also try replacing the current display panel to repair Dell laptop screen black. The software allows you to access data in binary form and restore it anywhere you want. If so, you should take further steps to solve the issue. During the startup process, you need to check if there is any indication of LED over the Power button. Try to hit the button that transfers the image between the laptop and external screen/projector a few times. Before resolving the Dell black screen problem, we must know the possible causes. Fix Black Screen Issue, check if your hard drivers are up to date, How to Enter Lenovo Boot Menu & How to Boot Lenovo Computer, What If Your Computer Can’t Access BIOS? You might feel like Alice in Wonderland or Goldilocks trying to get the items (like icons and text) on your monitor to not be too large or too small. 1. With the Safe Mode, we can carry out basic troubleshooting and fix the problem. At the right-side bottom of the window, you will see the End Task option. The following step-by-step guide tells you how to check if your current display panel functions properly and how to replace it. Here's how you can fix it. In the window, switch to the Details Tab (or Processes Tab in Windows 7). Step 6: Wait for some time until the data saving process ends. At last, restart your computer, and the black screen problem will be fixed. Here are some methods to fix it. Step 3: Now, you can view the scan process. A window will pop up asking you to format your USB bootable drive. Step 4: Then your computer will restart with a list of options and you can select one Safe Mode entry option based on your demand. Step 4: Hold the Ctrl + Esc keys until the BIOS recovery page shows in front of you. Click the "Format" button and proceed. If your Dell laptop can turn on but stays on a black screen, it is possible that the connection between the graphics drivers and system is poor. Scan for virus and remove it. To execute the operation, you are required to turn off the computer and connect it to the power cord. However, it won’t be resolved sometimes. Items on Samsung monitor's screen are too large or small. 1.2 Whenever I shutdown my computer/close lid it would go to a black screen that I cannot come back from. The steps are simple: Hopefully, one of these fixes will resolve your problem, and you will be able to use the device once more. Now allow your system to reboot, and the BIOS settings will reset. If an image displays on the external monitor, there might be a graphics driver conflict with the notebook LCD display that leads to laptop screen black but still running. Fortunately, I found this post of MiniTool and successfully fixed the troublesome issue. Learn how to troubleshoot and fix Dell Laptop Showing Black Screen. Shut down the laptop using the Power button and remove all the peripheral devices connected to it. One primary reason for Dell XPS 13 black screen with no logo is corrupted BIOS settings or outdated BIOS version. Step 4: Disconnect all the external devices or peripherals connected to computer like U disk, media cards, USB flash drives, and so on. An indication of the operating system not loading properly and being at fault is if you can see the mouse cursor on the screen and nothing else. Such as using a CPU-intensive program or game running for a long time could overheat the system, and the screen will go black eventually. Since the causes for the black screen Dell laptop are various and complex, we will list and explain them one by one in the following content. Step 4: After finishing the scan process, you can choose the files or folders to recover and click the Save button. Fix Easily Dell laptop turns on fan runs but the screen stays black. Formatting your USB will erase all the data from your drive so it is important to make sure you don't need the data. Step 5: After entering the page, choose the reset NVRAM option and hit Enter. I'll give you instructions for both an external screen and the one built into your laptop or all-in-one. Performing a hard reset means removing all power sources from the laptop and rebooting it. Step 1: Run the MiniTool Partition Wizard Pro Ultimate Edition to get its main interface, and then click on the Data Recovery option on the upper left corner of the window to start the operation. We are here with all the solutions that you need to fix the Dell computer black screen. One of the main causes for this issue is a corrupt system file preventing the operating system from loading, resulting in the black or blank screen. Part 1: Possible Causes of a Dell Laptop Black Screen. Step 5: You can choose a place from the given options to save the recovered files. The powerful Data Recovery feature enables you to recover the data easily. If you get MiniTool Partition Wizard, you don’t have to worry about it. The system will eventually shut down, and you need to wait patiently before you try to restart it. The Full Guide to Fix the Dell Laptop Black Screen Issue. I had been bothered by the Dell laptop black screen issue before. Click on the Copy Disk Wizard feature and then follow the pop-un instruction to complete the copy process. When the Dell black screen appears after login, and now it is stuck, you can't use the usual way to restart the system. In most cases, the Dell laptop black screen Windows 10 error can be fixed after the restart. Press and hold down the start button for about 60 seconds. Step 1: Open the Task Manager by right clicking the Windows icon on the desktop and choosing the Task Manager option from the elevated menu. The above factors are that we know at present for the Dell laptop black screen issue. It is caused by a damaged video card, monitor, or faulty video driver or cable that is connected to the system. Black Screen in Dell Inspiron 15 3000. 1 How to Recover Missing Data Due to Dell Laptop Black Screen, Laptop Screen Goes Black Randomly? Follow the steps below to achieve this. If your computer is, in fact, showing information on the monitor, but is still not booting fully, see How to Fix a Computer That Won't Turn On for a better troubleshooting guide. Dell laptop black screen issue is a heatedly discussed one. With the above methods, you can fix the Dell laptop black screen issue easily. What to do when Dell laptop screen goes black randomly? Chrome ? Instead of complaining that the Dell Inspiron black screen doesn't go away, try looking for solutions on the internet. Here's what you should do about it. Step 6: To begin the recovery process, click recover BIOS and press the Enter key. On Control Panel screen, make sure that you are in Category View and click on Ease of Access. Next unplug the computer and then remove the battery. How to fix Dell laptop screen black to enable the computer to run properly? 2. If your Dell laptop can turn on but stays on a black … Step 3: If Dell laptop turns black but still running, it’s time to get an update for your graphics driver. Top recommendation: How to Enter Lenovo Boot Menu & How to Boot Lenovo Computer. This software assists in the retrieval of all kinds of data and files. Hence, updating or resetting BIOS can help you solve the problem. Open the Control Panel on your computer. However, the personal information and important data on the device will be erased during the reinstallation. By Amy | Follow | Last Updated November 26, 2020. Step 2: After turning off the device, remove or disconnect the AC adapter/power cord/battery from the power source. Black screen is a frequently encountered issue on Windows 10. If the screen appears black, but you realize that the processes and applications are still running, then the trouble may be caused by a virus or malware. But, how can we access the lost data on the computer? Restart your computer. I went to the ASUS web site and downloaded each available driver for my model. All rights reserved. How do I fix Dell laptop turns on but the screen goes black? This article will help you diagnose and fix this issue. The habit of looking through tech forums makes me a great computer issues collector. There is also one that you can use for turning off your PC screen quicker. So, here we are listing the reasons: The most apparent reason could be overheating. In order to update the BIOS, you need to visit the Dell Support page and choose the right version. Considering the lack of specific information and details, how do YOU fix a black screen on your Dell laptop? Step 2: Turn on it by holding the Power button. Call 0800 085 4961 Why Dell Click to Chat Step 1: Keep pressing the Power button on your Dell laptop until the Power light turns dark. Step 3: After entering the Recovery Mode menu, choose See advanced repair options > Troubleshoot > Advanced options > Windows Startup Settings > Restart. You tried performing a clean boot to help diagnose the Startup problem. The Copy Disk feature enables you to copy all the data on your hard drive to another drive with ease. This is a direct and effective method to fix the black screen issue. However, if this is the case, you might not experience a total crash. Here, you can utilize the professional partition manager – MiniTool Partition Wizard to back up your data. Go to your desktop screen/home screen. Whether you lost files due to some random error or system crash, there is always a possibility that you can get everything back with just one click. After that, follow this guide to reinstall Windows system. However, there are chances that you might fail to fix the black screen issue and can't boot into Windows successfully. Part 3: Recover Lost Data From Dell Laptop After Fixing The Black Screen, Desktop Data Recovery: How to Recover Data from Desktop Computer, How to Fix the Error Loading Operating System, How to Fix Black Screen on Startup (Windows 7, XP & Vista), Right-click on the driver to open Properties, Switch to the Driver tab and select "Update Driver" option, Let Windows search and update the driver automatically. Have you ever come across the Dell laptop black screen after login? You can conduct a force shutdown by following the steps below. Make sure that you select the "Save and Exit" option before you hit the Enter key to save the changes and exit BIOS. Step 5: Now, your computer will boot into Safe Mode in a manner that you are preferred to. How to find the missing data due to the black screen issue? Step 1: Carry out all the steps in Solution 1 and then turn on the Dell computer. 1. Try disabling startup programs like antivirus suites and social tools like Slack or Steam. Step 6: In the next window, click on the Search automatically for updated driver software option and then follow the on-screen instruction to finish the update operation. Simply click the button below and then start recovering your data with the following steps. Last chance for Black Friday offers - ends midnight! Dell - Inspiron 13.3" 7000 2-in-1 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD + 32GB Optane - Black Model: I7391-7520BLK-PUS SKU: 6373028 Restart the computer & tap F2 to get into BIOS & set BIOS to defaults. You take the laptop to a computer repair shop, and allow a professional to do what they have years of training and experience in doing. First make sure you have the 1390-1394 or 1490 adapter installed on your system. To get the details of checking and updating the BIOS version, you can read this guide. Step 2: In the next window, choose the target drive from the given options and click the Scan button to scan the selected drive. Kees_B, your Winkey+P did the trick, I couldn't see my screen at all but I figured the first menu would bypass the monitor and go back to the primary computer screen. The 0xc000021a is one of them. If not, try other methods. 3. If this is the cause, the black screen will be limited to a particular application instead of the entire system. Get the most out of your home office with the 27-inch Dell P Series monitor, maximizing space, brightness, and utility for any computer setup, no matter the budget. With this post, you can not only fix the Dell laptop black screen issue but also recover the missing data because of the error. Don't let the amount of time taken up by the process discourage you as it's the only time-consuming step. The Dell laptop screen will get black in cases below. If yes, some of the add-ons (Chrome) are causing problems such as a slow startup or long black screen. The process of creating a bootable device will immediately begin once you have formatted your USB bootable drive. Due to black screen, you will suffer from data lost/missing. Select the USB bootable drive and click on the "Create" button to start. Under this circumstance, you need to restart it to fix the issue. Step 6: Now, turn on the Dell computer to see if it still persists on the black screen. If any missing file or folder is scanned, it will appear in the window. This question matters a lot especially if you would like to solve the issue. This brings much inconvenience to your work and life. Click on the "Start" button to initialize the process. First, You can try to wake up the display by using Windows key + Ctrl + Shift + B. The Dell laptop black screen Windows 10 issue is quite common. Step 4: To update the graphics driver, you should open the Device Manager via Run window. Whenever you run into a Dell monitor black screen problem, the first fix is updating the Graphics drivers. Mega Deals end midnight!" There is a final solution for you - reinstall Windows, if all the above methods fail to work. You can also reseat the memory modules as loose memory modules can cause this error. This is a trust worthy guide for you. If not, it indicates that the current display panel malfunctions and you should replace it with a new one. Black screen (also called Black Screen of Death) is a common issue on Windows 10. Step 2: In the new window, scroll down the process list to find explorer.exe. Step 3: Then, keep holding the Power button again to run out of the remaining power in the computer (about 60 seconds). By the way, you can also learn how to fix the green screen of death. Then, right click on it and select the End task option. Re: Screen Black After Dell Logo This seems to be an issue with the Windows OS. In addition, if the black screen happens suddenly, you may lose some data on the device. Copyright © 2020 MiniTool® Software Limited, All Rights Reserved. If you are using Windows 10 then an unexpected black screen problem can occur in your Laptop. Step 3: As the system boots in Safe mode, head to the device manager again and then try updating the OS or graphics drivers to get rid of the black screen. Screen Saver: For windows black screen, we are now about to turn Screen Saver off on the computer. Step 1: Enter the Recovery Mode by pressing the Shift and F8 key during startup before the windows logo appears on the screen. How To Fix Dell Laptop Black Screen Restart your graphics drivers Force shut down your laptop Boot into Safe Mode Check your display brightness Update your graphics driver Restart your explorer.exe process Reset or Update Bios Perform hard reset Clean reinstall Windows Replace your display panel Has there been any recent software changes made like installing a new game, application or Windows updates? Only the necessary system programs and services are allowed to run in Safe Mode. Start the program and select "Recover from Crash Computer" as your recovery option. Up to 15% off all laptops & desktops, and up to 50% off monitors. The "black screen of death" is usually very easy to repair on a laptop. What is your default browser ? Find low everyday prices and buy online for delivery or … 1: Update Your Graphics Drivers:. Step 3: Restart your computer to check if the Dell laptop black screen disappears. Try to fix this error by checking the functionality of your hardware. If you are experiencing the issue after starting up the laptop and the black screen appears after 10 or 15 minutes, then it is a sign of hardware failure. For example, you can update your graphics as mentioned in Solution 2, remove newly installed applications and run antivirus software to resolve the error. Sometimes, you may see a black screen as a result of Windows 10 losing its connection with the display. Close Ad. The Explorer.exe process manages all processes currently running on the laptop. So, you’d better make a backup for these data before reinstalling system. Do not remove the USB to avoid interruption. It may happen to you during the startup process or after login/updating BIOS and other cases. Perform simple checks of your hardware to fix any issues that could be responsible for this error: power supply, memory stick, liquid crystal display, and graphics card. I had to download, extract and install using the exe file one at a time. To test the display, you can attach an external monitor and restart the computer. If you open your webcam in Safe Mode and it still displays a black screen, try updating its drivers. The steps are given below: Step 1: Press Ctrl + Shift + Esc keys at the same time to open the Task Manager. Was this answer helpful? Step 2: Again, press F9 to load default settings and then press the ESC key to exit BIOS. Usually, it targets a single program instead of the whole system. Fortunately, this is as simple as adjusting a setting on your computer. Now, let’s begin exploring these methods. I can not get into my BIOS or anything. Simply select the process and hit "End Task.". If yes, and you are worried that the problem might not get fixed, then relax. This is important because the next step only works on home screen. Regardless of which Dell laptop or computer you own, in this article, we will explain the possible causes and solutions for the black screen problem. Windows has a lot of built-in shortcut for many functions. If it works well, it means that the issue results from an outdated graphics driver, third-party applications or computer virus. 2. Release the button and plug in the computer. Step 1: Press the Windows + Ctrl + Shift + B keys at the same time. 80 Step 2: Once you find that the LED on the Power button or the Caps Lock is static, try connecting an external monitor to your Windows to check if it displays normally. you don't even have to worry about that now as Recoverit Data Recovery software is here. But the screen remains black. Alternatively, you can also determine a destination for the recovered data. After solving the black screen issue, you can recover the missing data with a professional tool. It is divided into several types based on its symptoms, time and computer brands, so you may encounter various black screen issues such as Windows 10 black screen with cursor, Windows 10 black screen after login, HP laptop black screen, and the Dell laptop black screen issue discussed in this post. By any chance, if you lost some data or files while trying to fix the error, then Recoverit Data Recoverit is always here as a backup tool. Taxes, shipping and other charges are extra and vary. And for additional measures, we are also providing you an ultimate data recovery solution. Turn Windows PC Screen Off Using Keyboard Shortcut. Here are the top methods that are most likely to fix the issue. 4. Next, click on Ease of Access Center > Make the computer easier to see. To fix Black Screen issue in your Dell Inspiron 15 3000 follow some ways to fix this issue. What causes this issue and how to fix it? The Dell laptop black screen issue can appear because of corrupt BIOS settings. Step 2: In the Automatic Repair screen, choose Advanced Options and navigate as Troubleshoot > Advanced Options > Startup Settings > Enable Safe Mode and hit the "Restart" button. sometimes you just have it on "projector only mode". Before the Windows logo appears, keep press the Shift + F8 keys to get the Recovery Mode menu. Boot your system in Safe Mode. Shop Dell Inspiron 15 3593- 15.6” HD Touch Screen Laptop Intel Core i7 12GB Memory 512GB SSD Black at Best Buy. An unexpected black screen can happen on Asus, Lenovo, HP or Dell laptops in a number of scenarios in Windows 10, which may stem from hardware issues and logical faults - for example, a connection problem with your display, power supply, hard disk, internal memory, graphics card, virus attack, mistaken operations, software incompatibility and more. Step 1: Restart your laptop and when you see the Dell logo, press F2 or F12 keys several times until the Entering Setup screen appears. You can have a try too. You can have a try too. Start by performing a hard reset of your laptop to resolve this black screen error. Remove the AC adapter and the battery from the laptop. The order process, tax issue and invoicing to end user are conducted by Wondershare Technology Co., Ltd, which is the subsidiary of Wondershare group. A Guide for You, 9 Methods to Windows 10 Installation BSOD Error 0XC000021A, After upgrading to Windows 10 or system installations. Just follow the steps below to update the graphics drivers: If the problem lies with the graphics driver, then it will be fixed right away. Step 6: Then, you should try some corresponding fixes to work out the problem. Copyright © 2020 Wondershare. BSOD error often occurs, but its causes are quite different according to different error codes. The problem of a Black Desktop Background in Window 10 could also be due to accidental change in Ease of Access Settings. So, you need to resolve the issue by restarting the process. BRIGHTFOCAL New Screen for DELL Inspiron 15-5000 Series 6HTP8 Non-Touch ONLY 30 PIN 15.6" HD WXGA Slim LED Replacement Laptop LCD Screen Display 4.7 out of 5 stars 30 $77.80 $ 77 . What triggers the Dell laptop black screen issue? Whenever you run into a Dell monitor black screen problem, the first fix is updating... 2: Force Shut Down Your Laptop:. By doing so, you can restart the device in a compulsory manner or force restart temporarily. Click to tweet. If it works improperly, the Dell computer screen can get black. Here, you can utilize a hotkey combination to restart your graphics drivers. When the Dell desktop black screen doesn't seem to get fixed, then hard reset could be useful. Step 5: Place the battery back and plug-in the power cord/AC adapter again. Dell laptop users who have the WLAN 1390-1394 or 1490 Wifi adapter installed on the their laptops may see a black screen after entering their credentials on the Windows logon screen. To turn off Screen Saver, go to Personalize by right-clicking on the desktop And click on Screen Saver.Now the screensaver settings window will open, click on none.. You can also make this setting by going to the Control Panel. Samsung monitor turns black when I close my laptop lid. ^Dell Business Credit: Offered to business customers by WebBank, Member FDIC, who determines qualifications for and terms of credit. Restart your computer in Safe Mode. Part 2: How To Solve The Dell Laptop Black Screen Problem? Step 2: Now, you should wait patiently until the restart process finishes. Having writing articles about computer tech for a long time, I am rather experienced especially on the aspect of computer optimization, PC enhancement, as well as tech terms explanation. Fortunately, I found this post of MiniTool and successfully fixed the troublesome issue. Drain the remaining battery by holding the Power button for a minute. Thanks! Part 2: How To Solve The Dell Laptop Black Screen Problem? Hence, booting your Dell computer into Safe Mode can minimize the chance that you encounter the black screen Dell laptop issue. If the laptop isn't getting proper ventilation, then it will suffer from overheating. 5 -10 seconds, 1 minute ? If the webcam works in Safe Mode, a startup program is a likely culprit. Minimum monthly payments are the greater of $15 or 3% of the new … Let's start now. And this is the worst part. Explorer.exe manages several processes on a Dell laptop like desktop, taskbar and etc. Quickly download and install the Recoverit data recovery tool on your computer. How to fix Dell laptop stuck on starting Windows screen? Step 3: If the LED blinks on the Caps Lock key with some gaps, you need to perform a BIOS recovery. Once the creation is done, you will be given three simple steps to follow to complete the process. 9. After installing the program on your computer, run it to begin the operation. Step 5: After double clicking the Display adapters option in the Device Manager window, right click on the graphics driver and choose Update driver from the pop-up menu. Earn double points on everything when you sign up to Dell Rewards. Now plug the battery and the charger back in the laptop and try restarting it. As you cannot restart the Dell computer normally and stuck on the black screen, the first solution to Dell laptop black screen is to perform a force shutdown. Then it would only show up on an external screen and your laptop screen will be black. Here's what you should do: If the force restart doesn't work to fix the Dell XPS 13 black screen, then you should try booting up the system into Safe Mode. We summarize the following methods for solving the Dell laptop black screen Windows 10 error and then offer you a method to recover missing/lost data. Solution 2: Reboot Graphics Drivers. Change your computer booting sequence and set your computer to boot from the USB drive in the boot menu. MiniTool will analyze the reasons and offer you a troubleshooting guide. 3. By the way, how long does the black screen occurred? Professional, effective, and innovative are always the pursuit of an editing worker. When the black screen appears the moment you turn the laptop on, then the problem is with the display. You see lights on the computer case, probably hear fans running from inside, and may even hear sounds, but nothing at all shows up on your screen. And then, many articles related to these issues are released, which benefit plenty of users. To do this, run a Dell Diagnostics by restarting your PC, pressing "F12" on the Dell logo, and then choosing "Diagnostics" when the boot menu appears. First turn your computer off by pressing and holding down the start button. Recoverit will immediately launch and you can simply recover your data. When I boot my computer up it goes to a black screen. Solutions to Dell Laptop Screen Black Solution 1: Perform a Force Shutdown. Besides, it helps you find out the reason behind the black screen too. It is like it's stuck in sleep mode. Nov 12, 2020 • Filed to: Windows Computer Solutions • Proven solutions. I had been bothered by the Dell laptop black screen issue before. For more information, you can view. Disconnect all connected devices and press the power button for at least 10 and at most 20 seconds. Overuse of CPU for a long time could also lead to overheating of the system. Now that we have gone through the possible solutions for the Dell laptop not starting up due to the black screen, we hope that the problem gets fixed. The frequently encountered data loss caused by power outrage, wrong deletion, black screen and other cases can be fixed by Data Recovery. Buy at Amazon Expires soon Step 2: There, you will find the explorer.exe process. When the Dell Laptop black screen issue occurs, it means that you cannot run your Dell computer properly. The laptop screen black occurs when there is a corrupted graphics driver or a problem with the LCD display back light.
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